What if the white powder or sediment found at Thermo Pot?
The white power or sediment is minerals crystal from the water. It is a natural substance and harmless to the human body. Cleaning process: 1. Put citric acid in the inner bottle 2. Add clean water to the maximum water level mark, and mix citric acid and water well 3. Choose “Cleaning” mode in "Select", the thermo pot will start cleaning 4. After cleaning, unplug the plug and remove the lid, and drain away the hot water 5. Refill with water and boil it to remove the smell of citric acid 6. After draining the water, reuse the thermo pot to boil drinking water
Warranty registration is not required for this product. Customers must retain the “Product Warranty Card” and the original of purchase invoice for verification when repair service is required.